Contact us
Contact us
Rive Gauche London Limited are committed to protecting and respecting your privacy. If you have any queries about this Policy or how we use your personal information, please contact us here.
In this Privacy Policy, any use of the words “you”, “yours” or similar expressions shall mean any user of this website whatsoever. Terms such as “we”, “us, “our” or similar expressions shall mean Rive Gauche London Limited.
This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.rivegauchelondon.com you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation whichever may be in force in England and Wales (the Act), the data controller is:
Rive Gauche London Limited
5 Southampton Place
London WC1A 2DA
United Kingdom
Our nominated person for data protection is:
Nicolas Roux
5 Southampton Place
London WC1A 2DA
United Kingdom
We collect personal data as defined by the Act. The collected data may differ depending on the services you have utilised. The personal information we collect might include:
We record your requests for information and any feedback we receive from you. We may also collect technical site usage information, including your browser type or the Internet Protocol address used to connect your computer to the Internet.
We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us with changes, for example, if you change your email address, or name, please let us know using the contact details at the beginning of this policy.
We also gather general information about the use of our website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in emails. We may use this information to personalise the way our website is presented when users visit, to make improvements to our website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.
We will use your personal information:
We may analyse the personal information we collect to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information. Where relevant, we may also assess your personal information for the purposes of fraud and credit risk reduction. If you enter your personal details in one of our online forms, we may use this information to contact you even if you do not “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our website.
We may provide your information to our contractors and suppliers who provide services on our behalf, to the extent necessary to enable you to receive those services.
We may share your personal information, including for marketing purposes with third party organisations providing products or services which we think will be of interest to you.
If you do not want us to share your personal data with any third party for marketing purposes, please let us know at any time by contacting us here.
If you make a payment to us we will need to share your information with our payment processor. By paying via our payment processor you agree to accept their terms and conditions for the use of their services, including their privacy policy. We encourage you to read their privacy policy when using the service as we are not responsible for data you share with them.
We may also need to disclose your information if required to do so by law or as expressly permitted under the Act.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. However, you should be aware that the use of the Internet is not entirely secure and although we will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorised access.
We will only use your personal information for electronic marketing purposes if we are allowed to do this by law or if we have your consent. If you agree to us providing you with marketing information, you can always opt out at a later date.
If you would rather not receive marketing material from us, please let us know at any time using the contact details here.
You also have the right to ask for a copy of the information we hold about you (for which we may charge a fee if permitted by law) and to have any inaccuracies in your information corrected. If you wish to exercise these rights, contact us using the contact details at the beginning of this policy.
You may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate. If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.
You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data. This will only apply when we are automatically processing your data for the performance of a contract.
You have a right to seek the erasure of your data (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes.
You have a right to prevent us from processing your data for the purposes of marketing. If you would like us to stop using your personal data for this purpose, or if you would like to exercise any of your rights above, please let us know using the contact details at the beginning of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookies Policy.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy. By continuing to use our website you will be deemed to have accepted such changes.
This Privacy Policy was last amended in September 2020.